Staff Survey Results

Recent staff surveys have been a part of the Accreditation Review that is being undertaken every four years. The results of those surveys are shared and reviewed.

A Staff Survey in April 2017 indicated that overall, 97% of respondents indicated that their job was satisfying and worthwhile. Seventy-nine percent (79%) of Staff indicated that they are treated like a valuable member of the organization. Ninety-three percent (93%) indicated a positive experience with respect to receiving on-going education and training to perform their jobs effectively and safely. Seventy-three percent (73%) of respondents indicated that they felt free to suggest changes to their Supervisor that would improve the efficiency/effectiveness of their particular Department or job performance. Ninety-six percent felt they have a clear understanding of the current organization structure. The various forms of communication in place, i.e. memos, monthly Board Summaries, newsletters, emails, were supported by 81% (monthly Board Summaries), newsletters (91%), emails (79%) and memos (89%).

Staff Comments:

What makes your job satisfying and worthwhile?

Being able to work with the residents so closely and getting to know them. As well as having a sense of accomplishment at the end of the day in knowing that I have helped make a difference in their day and overall care that our dept. provides.

The environment and the people I work with. The community of LHCC is very kind, comforting, caring and familiar. This makes my job very satisfying and worthwhile.

I like being able to make a difference. There are always new challenges and opportunities to improve my workplace and the facility as a whole.